At Hitec Solutions, we understand that reliable communication is vital in aged care and healthcare environments. Our Nurse Call systems are designed to deliver critical alerts to the right person, on the right device, at exactly the right time—ensuring fast response times and enhanced patient and resident care.
Whether you're managing a residential aged care facility or a large hospital, Hitec Solutions offers a range of scalable Nurse Call systems to meet your specific requirements. Choose from advanced solutions like:
Tacera – A powerful, IP-based Nurse Call system with full clinical workflow integration and audit trail capabilities.
Medicom – A flexible and scalable solution, trusted by aged care providers across the country.
Access to Industry-Leading Brands: We partner with some of the largest Nurse Call and clinical workflow system manufacturers in the Southern Hemisphere. We are the leading authorised dealer and service provider of Austco Nurse Call products in Australia.
Innovation Through Research: Our systems are continuously improved through ongoing research and development. Our range of Hitec Solutions integrated solutions across various technologies allow innovation within your facility to cross connect platforms and utilise both current and future technology.
Accreditation-Ready Reporting: Customisable, multi-level reporting helps meet and maintain compliance with healthcare accreditation standards.
Infection Control Built-In: Modern call button designs use anti-bacterial materials to support infection prevention protocols.
Proven Performance: Our Nurse Call solutions are trusted in thousands of healthcare and aged care sites worldwide.
Seamless Integration: Strategic vendor partnerships enable integration with third-party medical devices and healthcare applications.
Enhanced Patient Experience: A wide range of accessories helps improve the safety, comfort, and overall care of residents and patients.
Smartphones, Wi-Fi, and DECT HandsetsWith years of hands-on experience, Hitec Solutions is a trusted provider of advanced wireless communication systems, including Wi-Fi handsets, smartphones, and DECT devices, tailored for aged care facilities, hospitals, and other healthcare environments. We design, install, and support systems that keep your staff connected and your patients safe.
With Wi-Fi infrastructure now standard in most modern healthcare facilities, leveraging it for mobile voice communication is both cost-effective and efficient. Our Nurse Call systems seamlessly integrate with a wide range of devices, including:
iPhone and Android smartphones
Spectralink Wi-Fi and Versity handsets
Cisco Wi-Fi communication devices
This integration enables real-time Nurse Call alerts, alarms, and messages to be delivered directly to staff devices—boosting efficiency and responsiveness across your facility.
Whether you prefer compact smartphones, large-screen tablets, or rugged mobile devices, our IP-based communication solutions adapt easily. They also support data transmission, voice communication, and workflow management, all in one seamless system.
Consolidates paging, telephone, and intercom systems into one smart device
Enhances staff workflow with access to web apps, barcode scanners, and XML APIs
Reduces errors using integrated barcode imaging (Spectralink 8452/8453)
Push-to-Talk functionality for fast group communication
Noise-cancellation for clear audio in busy environments
Maximizes ROI by utilizing your existing Wi-Fi network
Future-proofs your facility's mobile communication infrastructure
DECT (Digital Enhanced Cordless Telecommunications) is a reliable, high-quality wireless voice solution proven in thousands of healthcare settings. Built specifically for voice communication, DECT systems deliver excellent clarity, stability, and reliability—even in large or complex facilities.
Hitec Solutions can fully integrate Spectralink DECT systems with your Nurse Call system, ensuring Nurse Call alerts are instantly transmitted to one or more mobile DECT handsets as needed.
Crystal-clear voice quality
Robust and proven technology used across Australian healthcare facilities
Operates on a dedicated frequency, reducing interference
Requires fewer base stations per square meter—cost-effective and efficient
Compatible with a wide selection of professional-grade handsets
Whether you're upgrading your facility's communication infrastructure or starting fresh, Hitec Solutions delivers scalable, future-ready systems that support safer, more efficient care environments.
The benefits of Elma™ Smart Detection extend beyond operational efficiency. By automating essential tasks and providing valuable insights, Elma™ Smart Detection alleviates the mental stress and burnout often associated with caregiving roles. With the assurance that technology is continuously monitoring residents’ safety and well-being, caregivers can focus on building relationships, providing compassionate care, and experiencing greater job satisfaction. This positive impact on caregiver morale ultimately translates to improved retention rates and a more stable care team, benefiting both residents and the organisation.
In conclusion, Elma™ Smart Detection is not merely a technological advancement; it’s a transformative tool that redefines the role of caregivers. By streamlining routine tasks, providing valuable insights, and reducing stress, Elma™ empowers caregivers to deliver the highest quality of care while fostering a more positive and sustainable work environment. This innovative system is a testament to the power of technology to enhance the human connection at the heart of caregiving, ultimately leading to a brighter future for both residents and those who care for them.
As the demands on caregivers continue to grow, Elma™ Smart Detection stands as a beacon of progress, illuminating the path towards a more efficient, proactive, and compassionate approach to caregiving. It represents a new era in which technology and human touch work hand in hand to create a caregiving experience that is both fulfilling and sustainable.
Access control is a critical component in ensuring the safety and security of residents, patients, staff, and visitors within any aged care or healthcare facility. As the demand for secure Dementia Care environments continues to grow, having dependable, easy-to-manage access control systems has never been more important.
At Hitec Solutions, we offer tailored access control solutions designed to meet the needs of any facility—regardless of size or level of care provided.
From the Australian-designed and manufactured Genesis Access Control System to individual keypad or card reader-based devices, we provide scalable and flexible security solutions to match your operational requirements.
Our access systems are designed with safety, ease of use, and compliance in mind. We ensure every system is:
Battery-backed for uninterrupted operation
Integrated with fire safety systems, allowing doors to automatically release in emergencies
Suitable for indoor and outdoor applications, including external gate control
Benefits of the Genesis Access Control System:Scalable system for large and multi-site facilities
Supports key fobs and card readers for simplified staff access
Optional individual keypad security for high-risk or restricted areas
Integrated external gate control for perimeter security
Compatible with resident wandering management systems
Centralized door control consoles for efficient site-wide monitoring and control
Whether you're looking to upgrade your existing access system or implement a new solution for a high-dependency care environment, Hitec Solutions delivers dependable and future-proof access control technology to help maintain a safe and secure facility.
Not every facility requires a large-scale access control system. That’s why Hitec Solutions offers a range of cost-effective electronic door security solutions designed to enhance safety while remaining simple to manage.
Ideal for aged care homes, hospitals, mental health units, and other healthcare environments, our systems are built to ensure that only authorised personnel can access secure or restricted areas.
Our electronic door security solutions can be implemented using:
Keypad access control (on one or both sides of a door)
Card readers or key fob devices
Standalone or networked door control systems
These systems provide a practical and secure way to manage access for staff, contractors, and visitors—reducing the risk of unauthorised entry while supporting internal safety protocols.
For facilities requiring centralised security management, the Hitec Solutions Door Control Console is the ideal solution. Designed specifically for your facility, this console features:
A detailed custom site map showing all key access points
LED indicators for real-time door status updates
Instant lock-down or access override capabilities via intuitive switch controls
A simple interface that allows staff to control security efficiently, even in emergencies
This system is perfect for environments where rapid decision-making and facility-wide control are essential.
Whether you need basic door access control or an advanced central management panel, Hitec Solutions provides reliable and scalable electronic security solutions tailored to the needs of aged care and healthcare facilities.
CCTV technology is continually improving, delivering an increase in features and improvements in image quality.
Create a safe and secure environment while providing peace of mind for staff with a CCTV solution designed specifically for your facility.
With the convergence of IP technology, CCTV can now be run over your existing IP network infrastructure, further leveraging this investment.
Ranging from high end IP devices, through to High Definition Analogue systems, Hitec Solutions has the expertise to tailor the right system for your CCTV requirements.
